Salary: Negotiable
Reference : 22149

Our client is a global shipping company who are currently looking for a Documentation Coordinator to join them in Southampton on a 6 month fixed-term contract.  The selected candidate will be responsible for timely and accurate execution of the activities within the export documentation process. 


  • Create bills of lading accurately and timely and in accordance with shipper’s instructions

  • Create invoices accurately and timely where required

  • Release bills of lading to customers in accordance with customer’s credit agreements

  • Service out internal and external customers via various communication channels

  • Analyse and resolve issues related to bills of lading

  • Analyse and resolve issues related to invoicing

  • Issue manifest corrections if and when required

  • Monitor and correct EDI messaging in relation to the Documentation process

  • Keep Ocean systems updated as required

  • Meeting monthly Documentation KPIs

  • Comply with the Ocean documentation processes



  • Delivering on Documentation KPI’s

  • Legal compliance within the Documentation activities

  • Compliance with Customs rules and regulations within the area of Documentation

  • Customer satisfaction

  • Authority to respond to our customer’s requests within areas of responsibility

  • Authority to sign according to the delegation of authority policy



  • Shipping Documentation - international shipping & local authority regulations a plus

  • MS Office - i.e Word, Excel, PowerPoint and Outlook

  • Systems - Customer Service applications

  • Customer Focus - Identifying and understanding customers shipping and logistics requirements

  • Communication

  • Time Management - Prioritising tasks to meet deadlines

  • Teamwork - Working within and across various teams

  • Work accuracy - Quality and attention to detail

  • Problem solving

  • Achieving results and meeting targets

  • Working under pressure and to strict timelines

  • Ability to understand, accept and enjoy cultural differences



For further information on this opportunity, please contact Jasmine Bailey on 02392 603030 or email

Alternatively, please apply directly using the “Apply” option below.